Refund policy
At CalmFlux™, we stand behind the quality of our products and want you to feel confident in your purchase.
Returns
Due to the nature of our products, we are only able to accept returns on items that are:
- Unused
- Unopened
- In their original packaging
For health and safety reasons, we cannot accept returns on opened or used products.
Refunds
Once your return is received and inspected, we will notify you regarding the status of your refund.
If approved, your refund will be issued to your original payment method.
Return Shipping
- Customers are responsible for all return shipping costs
- This includes the cost of the return label
- Original shipping fees (if any) are non-refundable
How to Start a Return
To initiate a return, please contact us at:
support@calmfluxhealth.com
Please include your order number and reason for return so we can assist you as quickly as possible.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 7 days of delivery and we will make it right.
Important Notes
- Returns sent without prior approval may not be accepted
- Items must be returned within a reasonable timeframe after approval
- We reserve the right to refuse returns that do not meet the above conditions